CentEdge is a custom application development company, not a CPaaS (Communications Platform as a Service) vendor. Where vendors like Twilio, Daily.co, or LiveKit give you an API you pay per-minute to use, CentEdge designs and engineers your own communication platform end-to-end — built on our proprietary media server infrastructure, with AI layers on top.

The result: you own the codebase, you own the data, and you are not exposed to per-seat or per-minute cost escalation. This is particularly critical for enterprises in BFSI, Healthcare, and Defence where data sovereignty, compliance, and long-term TCO are non-negotiable.

Samvyo is an all-in-one AI-native communications platform built by CentEdge. Unlike Zoom or Teams — which are SaaS products hosted on vendor servers — Samvyo is self-hosted, meaning your organisation's video calls, transcripts, recordings, and meeting data never leave your own infrastructure.

Samvyo also goes further than conferencing alone. It includes AI meeting notes and action item extraction (replacing Otter/Fathom), smart scheduling (replacing Calendly), automated and interactive webinars (replacing Demio), AI voice bots (replacing Bland.ai), and live streaming (replacing Streamyard) — all in one platform, under your brand, at a one-time licence cost rather than per-user monthly fees.

Timeline depends on the engagement model and scope. For Samvyo PaaS, deployment is within days — the platform is ready to configure and brand immediately. For a Design Partner co-build, a production-ready MVP typically takes 8–16 weeks depending on feature scope, compliance requirements, and integration complexity. Enterprise custom builds with full IP transfer typically run 3–6 months.

CentEdge accelerates delivery by starting from our own production-tested media server cluster and AI pipeline components rather than building from scratch — reusing battle-tested infrastructure for recording, autoscaling, transcription, and monitoring from day one.

Yes. CentEdge can add individual AI capability layers to an existing WebRTC or video platform. For example, we can integrate real-time transcription and LLM summarisation into an existing conferencing tool, add an AI voice bot to an existing contact centre, or inject an AI video avatar as a live WebRTC track into an existing call infrastructure — without requiring a full platform rebuild.

Each service — transcription, voice bots, avatars, sales analytics — is available as a standalone development engagement, not exclusively as part of Samvyo.

Samvyo PaaS is priced on a per-user monthly subscription basis for teams of 1 to 50 users. The subscription includes access to all Samvyo platform modules: Meet (video conferencing), Notes (AI transcription), Schedule (smart scheduling), Webinar (automated and interactive webinars), Voice (AI voice bots), Stream (live streaming), and Analytics — hosted on CentEdge's secure cloud infrastructure with platform updates and email support included.

For teams requiring more than 50 users, custom on-premise deployment, white-labelling, or compliance-specific infrastructure, the Design Partner or Enterprise engagement models are more appropriate. Contact [email protected] for current PaaS pricing.

Yes. CentEdge's AI transcription systems support Hindi, Tamil, Telugu, Kannada, Marathi, Bengali, and 30+ languages using Deepgram Nova-2 or Whisper large-v3 with custom vocabulary tuning for domain-specific terminology in medical, legal, and financial contexts. Voice bots can be built to converse natively in regional Indian languages using localised voice cloning and LLM prompting.

For BFSI clients in India, this is particularly relevant for vKYC flows where customers may prefer to interact in their regional language rather than English.

OpenCLAW is CentEdge's enterprise AI-native agentic workflow automation platform. It can be deployed as a standalone enterprise automation solution — ingesting events from webhooks, message queues, or user interfaces and orchestrating multi-step LLM agents across enterprise systems like Salesforce, SAP, and ServiceNow.

When deployed on top of the Samvyo AI voice/video gateway, OpenCLAW enables voice and video-triggered automation: a spoken instruction during a call can automatically trigger a structured enterprise workflow — creating a CRM record, routing a service ticket, or initiating an approval chain — without any manual data entry.

CentEdge builds autonomous cloud orchestration platforms based on AI-first and automation-first principles. The platform includes an AI provisioning agent that processes natural language or API environment requests and translates them into infrastructure actions — selecting compute specs, regions, and policies automatically. A self-service developer portal lets teams spin up environments in minutes rather than submitting IT tickets.

The platform continuously monitors cost, performance, and capacity, applying autonomous right-sizing and scale-down recommendations. Policy-as-code enforcement blocks non-compliant configurations at provisioning time. CentEdge has built and deployed a production-grade version of this autoscaling architecture as part of its own Samvyo media server infrastructure — supporting AWS, DigitalOcean, Azure, GCP, and on-premise bare-metal.